Store Policies
Privacy
The Outboard Guy is committed to protecting your privacy. Under no circumstance will we sell or disclose any information that identifies you to a third party. We may use the information we collect to periodically notify you about new services or special offers we think you'll find valuable. If you would rather not receive this information, you may send an e-mail to [email protected] with "unsubscribe" as the subject line. The Outboard Guy does not sell, trade or rent your personal information to others. This includes your email address.
Security
We guarantee that every online transaction you make will be 100% safe. Google takes the privacy of your information seriously. Your payment information and shipping addresses can be saved in your Google Account to make future purchases more convenient and secure. We guarantee that:
Returns
The Outboard Guy will gladly refund or exchange almost any item within 30 days of the original order date. However, no item may be returned to us without prior authorization; you must contact us via email for approval. We will accept, after permission has been given, merchandise that may appear to be defective or merchandise shipped in error. The cost of shipping will be credited only in those instances where the return is a result of our error. Special orders, materials made to order, cut to length, etc., cannot be canceled and are not returnable. Within 30 days of the original order date any item in original working condition with no visible or otherwise wear and tear can be returned (must be returned in original OEM pacakging) for a refund less 15% restocking fee and less the shipping charges for parts and accessories that are non-stock items. There are absolutely no returns or exchanges on any electrical parts. Please be sure of what you need before ordering anything electrical and contact us if you need clarification.
The Outboard Guy
57 Garfield Avenue
East Palestine, OH 44413
(330) 886-8513
Order Cancellations
Cancellations will only be received within 18 hours of order receipt if placed after 2:00pm EST. Orders placed between 9am & 2pm EST M-F may only be canceled 1 hour after initial placement. PLEASE CALL OR EMAIL YOUR CANCELLATION AS SOON AS POSSIBLE! Cancellations requested outside of the time constraints will not be processed and you will need to return the item.
Payment
All credit card and online transactions are processed by Google Checkout.
Charges will appear on your statement as: Google * Outboard Guy
Sales Tax
The Outboard Guy's no sales tax policy is good for all states except Ohio.
Shipping
The Outboard Guy currently ships all available items within 48 hours of order receipt. In the rare case that an item is no longer available or is on backorder, we will notify you as soon as possible
Free Shipping
Orders that qualifying for free shipping may only be shipped via ground service. Free shipping offers are only valid within the continental U.S.
Product Disclaimer
Product descriptions, typographic, pricing and photographic errors are unintentional and subject to correction. We regret, but are not liable for these errors.
International Shipping (Outside of the USA)
If you are an international customer, please email us to place your order: [email protected]
The Outboard Guy is excited to be part of your boating life. Thank you for shopping with us!
Privacy
The Outboard Guy is committed to protecting your privacy. Under no circumstance will we sell or disclose any information that identifies you to a third party. We may use the information we collect to periodically notify you about new services or special offers we think you'll find valuable. If you would rather not receive this information, you may send an e-mail to [email protected] with "unsubscribe" as the subject line. The Outboard Guy does not sell, trade or rent your personal information to others. This includes your email address.
Security
We guarantee that every online transaction you make will be 100% safe. Google takes the privacy of your information seriously. Your payment information and shipping addresses can be saved in your Google Account to make future purchases more convenient and secure. We guarantee that:
- Your account information is stored on our secure servers.
- Your purchase information is encrypted during transmission with industry-standard SSL (secure socket layer) technology.
- Google does not share your full credit card number with sellers.
- Google won't disclose personally identifiable information about your purchase history to advertisers or merchants.
Returns
The Outboard Guy will gladly refund or exchange almost any item within 30 days of the original order date. However, no item may be returned to us without prior authorization; you must contact us via email for approval. We will accept, after permission has been given, merchandise that may appear to be defective or merchandise shipped in error. The cost of shipping will be credited only in those instances where the return is a result of our error. Special orders, materials made to order, cut to length, etc., cannot be canceled and are not returnable. Within 30 days of the original order date any item in original working condition with no visible or otherwise wear and tear can be returned (must be returned in original OEM pacakging) for a refund less 15% restocking fee and less the shipping charges for parts and accessories that are non-stock items. There are absolutely no returns or exchanges on any electrical parts. Please be sure of what you need before ordering anything electrical and contact us if you need clarification.
The Outboard Guy
57 Garfield Avenue
East Palestine, OH 44413
(330) 886-8513
Order Cancellations
Cancellations will only be received within 18 hours of order receipt if placed after 2:00pm EST. Orders placed between 9am & 2pm EST M-F may only be canceled 1 hour after initial placement. PLEASE CALL OR EMAIL YOUR CANCELLATION AS SOON AS POSSIBLE! Cancellations requested outside of the time constraints will not be processed and you will need to return the item.
Payment
All credit card and online transactions are processed by Google Checkout.
Charges will appear on your statement as: Google * Outboard Guy
Sales Tax
The Outboard Guy's no sales tax policy is good for all states except Ohio.
Shipping
The Outboard Guy currently ships all available items within 48 hours of order receipt. In the rare case that an item is no longer available or is on backorder, we will notify you as soon as possible
Free Shipping
Orders that qualifying for free shipping may only be shipped via ground service. Free shipping offers are only valid within the continental U.S.
Product Disclaimer
Product descriptions, typographic, pricing and photographic errors are unintentional and subject to correction. We regret, but are not liable for these errors.
International Shipping (Outside of the USA)
If you are an international customer, please email us to place your order: [email protected]
The Outboard Guy is excited to be part of your boating life. Thank you for shopping with us!